This blended learning course provides a quick route through the Intermediate Capability stream and will gain you 6 credits towards the ITIL Expert qualification.

Included in this package:

ITIL Foundation E-Learning Course

View an online demonstration of the course

ITIL Examination Simulator
ITIL Process Model
A Dictionary of IT Service Management - Terms, Acronyms and Abbreviations
IT Service Management Based on ITIL - A Pocket Guide
ITIL Foundation Examination (can be taken up to 12 months after purchase)
Full tutor support via phone and email while you study

An ITIL Capability workshop of your choice:

ITIL Operational Support & Analysis 5 Day Instructor-Led Workshop
ITIL Planning, Protection & Optimisation 5 Day Instructor-Led Workshop
ITIL Release, Control & Validation 5 Day Instructor-Led Workshop
ITIL Service Offerings & Agreements 5 Day Instructor-Led Workshop

Note: CD will not expire and acts as a great reference tool after passing the exams. The course is licensed to one person and is non-transferable. We have separate offers available for corporate users and groups. Contact us on +44 (0)1270 611600 for details.

The course is designed to run on a multimedia PC with Windows, CD-ROM, sound and display resolution of at least 1024 x 768. Flash version 8 or higher is required.
Apple Mac course options are also available.

Price: £1,795.00 + VAT