This blended learning course provides a quick route through the Intermediate Lifecycle stream and will gain you 5 credits towards the ITIL Expert qualification.

Included in this package:

ITIL V3 Foundation E-Learning Course

View an online demonstration of the course

ITIL V3 Examination Simulator
ITIL Process Model
A Dictionary of IT Service Management - Terms, Acronyms and Abbreviations
IT Service Management Based on ITIL V3 - A Pocket Guide
ITIL V3 Foundation Examination (can be taken up to 12 months after purchase)
Full tutor support via phone and email while you study

An ITIL Lifecycle UK based workshop of your choice:

ITIL Service Strategy 3 Day Instructor-Led Workshop
- ITIL Service Strategy Delegate Notes
- Official TSO ITIL Service Strategy Manual
- ITIL V3 Process Model Wall Chart
- ITIL V3 Intermediate Qualification Service Strategy Examination (completed in the workshop)
ITIL Service Design 3 Day Instructor-Led Workshop
- ITIL Service Design Delegate Notes
- Official TSO ITIL Service Design Manual
- ITIL V3 Process Model Wall Chart
- ITIL V3 Intermediate Qualification Service Design Examination (completed in the workshop)
ITIL Service Transition 3 Day Instructor-Led Workshop
- ITIL Service Transition Delegate notes
- Official TSO ITIL Service Transition Manual
- ITIL V3 Process Model Wall Chart
- ITIL V3 Intermediate Qualification Service Transition Examination (completed in the workshop)
ITIL Continual Service Improvement 3 Day Instructor-Led Workshop
- ITIL Continual Service Improvement Delegate Notes
- Official TSO ITIL Continual Service Improvement Manual
- ITIL V3 Process Model Wall Chart
- ITIL V3 Intermediate Qualification Continual Service Improvement Examination (completed in the workshop)

Note: This product is licensed for use by a single named private individual only. We have separate offers available for corporate users and groups. Contact us on +44 (0)1270 611600 for details.

The course is designed to run on a multimedia PC with Windows, CD-ROM, sound and display resolution of at least 1024 x 768.
Apple Mac course options are also available.

Price: £1,295.00 + VAT

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